Frequently Asked Questions
Where did Cellglo products originate from?
All products are formulated in France by a team of biochemists who leads by Prof Dr Patrick Alex. They had been awarded the Nobel prize. After that, the products are sent to Malaysia for packaging.
How long have your products been in the market?
Cellglo is a brand under Olicell company. It was founded in the year 2013.
What technology is used to extract the ingredients of your products?
The ingredients of Cellglo products are being extracted using the most unique technology in Swiss which we called hydro extraction technology.
Are your products original?
Of course! We are the authorized Cellglo dealer based in Singapore. Please note that original Cellglo products are attached with QR code, PIN, batch number and expiry date. Click here to see how to identify an original product.
Are your products halal-certified?
Yes, all Cellglo products are halal-certified. Click here to see halal certificates.
Are your products suitable for vegetarians?
Yes, Cellglo products are sourced from botanical ingredients. Vegetarians can consume or use it with peace of mind.
Are your products suitable for pregnant women?
For health supplements (Crystal Eyes, Blanc Pur & Mince Beaute), we recommend consulting a doctor before consuming. For skincare products (Deep Cleansing Bar, Creme21, Moisturising Sunscreen, M’Rcal Silk Mask), it is suitable for pregnant women.
Are your products safe?
Cellglo products are certified by the SGS laboratories (ISO:9001), the most authoritative Institute of certification, testing, assessment and inspection in the world. Click here to see SGS certificates.
Besides that, Crystal Eyes is registered under NPRA (National Pharmaceutical Regulatory Agency), Ministry of Health (MOH) Malaysia. Cellglo Blanc Pur is registered under BKKM (Food Safety and Quality Ministry of Health Malaysia).
Lastly, all products are covered with RM1 million by QBE Product Liability Insurance. This is in line with our mission of providing safe, natural and quality products for our customers. Please use our products with confidence and peace of mind.
What is the shelf life of your products?
Two years from the manufacturing date.
What makes Cellglo products so different from others?
Our health supplements (Crystal Eyes, Blanc Pur & Mince Beaute) are solvent-free, preservative-free, gluten-free, GMO-free, artificial colouring free, wax free and gelatin free.
Our skincare products (Deep Cleansing Bar, Creme21, Moisturising Sunscreen, M’Rcal Silk Mask) are scents free, preservative-free, dyes free, GMO-free, artificial colouring free, detergents free, paraben-free, alcohol-free and animal contain free.
How to get an extra discount?
We have two types of membership: VIP and VVIP members.
If you purchased any Agent Packages or accumulated to 300PV, you will become a VIP member for free and enjoy an exclusive VIP member discount for any future purchase.
If you purchased any Dealer Packages or accumulated to 1500PV, you will become a VVIP member for free and enjoy an exclusive VVIP member discount for any future purchase.
If you refer any friends to buy from us, you will get an extra discount too! Contact us for more details.
How can I find out more information about a product?
You can learn all about our products on their product pages. If you have any other questions or thoughts, let us know by emailing email@example.com or WhatsApp us at wa.me/6587768125.
Where else can I find your product?
Please note that Cellglo products by Joy Makers LLP are currently available on Shopee Singapore, Lazada Singapore and our website.
Can I sell the products on my site?
Yes, of course! We are currently looking for more agents. If you are interested to sell Cellglo products, please do not hesitate to email us at firstname.lastname@example.org or WhatsApp us at wa.me/6587768125.
Question not listed? We’re here to help!
Please feel free to reach out to our support team at +6587768125 or email us at email@example.com.